Medicare Part D Open Enrollment

Medicare beneficiaries who pay for their Medicare Part D plan should look at policies available for 2019. Information is available on the website to compare the new premiums and co-pays for plans available in Illinois. Open enrollment is from October 15th through December 7th to change your plan for 2019.

Information and Assistance

Our Information and assistance staff is available to assist seniors, disabled persons, caregivers, family and friends with a complete list of agencies and programs providing various services and programs.

SHIP (Senior Health Insurance Program)

The Senior Department SHIP program provides free individual counseling service thru trained staff by the Illinois Department of Financial and Professional Regulation, Division of Insurance. The SHIP program is dedicated to educating people with Medicare and their caregivers about available insurance options.

Our SHIP counselors can answer questions about: Medicare, Medicare Supplement Insurance, Medicare Advantage Plans, Prescription Drug Coverage through Medicare and other sources, Long Term care Insurance, Medicare Claims and Appeals and Medicare Beneficiary Rights and Guarantees. SHIP counselors do not sell or solicit insurance.

Counseling services are available Monday through Friday from 9:00-3:30 pm.